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imaginatio.shop

Shipping Policy

Shipping Policy

1. Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders are not processed or shipped on weekends or public holidays.
  • You will receive an email notification once your order has been placed.

2. Shipping

  • US Domestic Shipping: Estimated delivery time is 2–5 business days after processing.
  • Total estimated delivery: 3–7 business days from order date.
  • Delivery times may vary due to carrier delays, holidays, or other factors outside our control.

3. Shipping Confirmation

  • You will receive an order confirmation email after placing your order.
  • Youu2019ll receive a tracking email when your order ships.

4. Damages and Lost Packages

  • If your order arrives damaged or you received the wrong item, please contact us at hello@imaginatio.shop within 7 days of delivery with a photo. We will send a free replacement at no cost to you.

5. Questions?

Email hello@imaginatio.shop — we reply within 24 hours on business days.